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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
Tom Peters
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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Intimately
Customers
Whose
Idea
Ideas
Come
Time
More quotes by Tom Peters
And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you're consistent, you're vulnerable to attack. Yes, it's a paradox. Now deal with it!
Tom Peters
Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
Tom Peters
Develop a respect and reverence for the principle of variation: the idea that the message ain't in the mean, the mode or the median - it's in the differences that occur throughout a population.
Tom Peters
Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
Tom Peters
Books were rare,expensive, time-consuming to create and copy, and difficult to transport. That is why collections ofprint-based books developed around centers of religious belief, learning, and wealth. It was cheaper andeasier for people to come to the collection than for the collection, or parts of the collection, to go to thepeople.
Tom Peters
Statistically and emotionally, I believe that the way I can be of help to society is by doing what I know and what I've been good at.
Tom Peters
Regardless of age, regardless of position, regardless of the business we happen to be in, all of us need to understand the importance of branding. We are CEOs of our own companies: Me, Inc. To be in business today, our most important job is to be head marketer for the brand called You.
Tom Peters
The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.
Tom Peters
The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
Tom Peters
Anybody who is an entrepreneur is a person who essentially has impaired judgment. The odds of success are zilch. This valley is loaded to the gills with a whole lot of totally insane people who honest to God believe that they can be the next Bill Gates or the next Scott McNealy. And that is genuinely stupid.
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A while back, I came across a line attributed to IBM founder Thomas Watson. If you want to achieve excellence, he said, you can get there today. As of this second, quit doing less-than-excellent work.
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People of all demographic categories and geographic regions will access a good digital library.
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Quality involves living the message of the possibility of perfection and infinite improvement, living it day in and day out, decade by decade.
Tom Peters
We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
Tom Peters
Steve Jobs is perhaps the most competitive human being I have ever met in my life, and yet I would argue one of the most artistic human beings I have ever met in my life. You can trash the movies all you want, but they do have an artistic component. And yet brutal competition knows no peers when it comes to Hollywood.
Tom Peters
If not excellence, what? If not excellence now, when?
Tom Peters
Take someone NEW AND WEIRD to lunch today
Tom Peters
If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
Tom Peters
You have to stand out if you want to move up.
Tom Peters
Leaders' careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
Tom Peters