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Perception is all there is. If the customer think he's right, he's right.

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Perception
Right
Think
Thinking
Customer
Customers

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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
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We are all Michaelangelos.
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The drive for control, or the perception thereof, is truly the strongest force in human nature.
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Who, precisely, are your Dreamers? Are their Dreams in Technicolor? Do you allow their most Outrageous Dreams to be seen in public?
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Power lies in the details, and the tenacious pursuit of such hidden levers can pay off enormously. While you don't want to get a reputation as a prissy worrywart, worrying about the details in private is important. You may think you are the world's greatest speaker, but if the auditorium's sound system is singing static - well, forget it.
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As far as I'm concerned, the first business leader who was able to establish a cult of personality around his tenure was Lee Iacocca.
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Don't settle for less than is possible.
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Lists simplify, clarify, edify.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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The simple act of paying positive attention to people has a great deal to do with productivity.
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Integrity may be about little things as much or more than big ones.
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To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
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Reward excellent failures. Punish mediocre successes.
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Collections of books and other documents, either printed or electronic, are a form of congregation.
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...high end does not necessarily equal high price. It's a matter of attitude.
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People of all demographic categories and geographic regions will access a good digital library.
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The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we' they think 'team'.
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The world has not just turned upside down. It is turning in every which way at an accelerating pace.
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