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Perception is all there is. If the customer think he's right, he's right.

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Customers
Perception
Right
Think
Thinking
Customer

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We are all Michaelangelos.
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The simple act of paying positive attention to people has a great deal to do with productivity.
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The whole secret to our success is being able to con ourselves into believing that we're going to change the world because statistically we are unlikely to do it.
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The best leaders... almost without exception and at every level, are master users of stories and symbols.
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I don't know what it means to manage the human imagination, but I do know that imagination is the main source of value in the new economy. And I know we'd better figure out the answer to my question-quick.
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South Africa has all the tools to compete in the new global village - an eager workforce, ready to take on any challenge.
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For me, reading is reading.
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The unthinkable is thinkable. No: likely.
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Ready, fire, aim. Do it! Make it happen! Action counts. No one ever sat their way to success.
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Statistically and emotionally, I believe that the way I can be of help to society is by doing what I know and what I've been good at.
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Hire for attitude. Train for skill... More
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What you decide not to do is probably more important that what you decide to do.
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The world has not just turned upside down. It is turning in every which way at an accelerating pace.
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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One size NEVER fits all. One size fits one. Period
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I am confident that for the foreseeable future (barring some catastrophic event affecting economic, energy, electrical, and communications systems), many subpopulations that use information intensively (e.g., students, academics, library patrons, white collar workers) will be using some sort of portal information appliance.
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And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you're consistent, you're vulnerable to attack. Yes, it's a paradox. Now deal with it!
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Transforming leadership, [is defined as] leadership that builds on man's need for meaning, leadership that creates institutional purpose ... he is the value-shaper, the exemplar, the maker of meanings ... he is the true artist, the true pathfinder.
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I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you've got two kids, to start a coffee shop.
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There is no such thing as an insignificant improvement.
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