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Perception is all there is. If the customer think he's right, he's right.
Tom Peters
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Tom Peters
Age: 81
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Customer
Customers
Perception
Right
Think
Thinking
More quotes by Tom Peters
If, as I anticipate, a wide array of personal, portable information/communication devices becomes increasingly important and widespread for information-intensive users, it will be a major challenge for libraries to adapt their content and services to such a diverse technological environment.
Tom Peters
You are who you go to lunch with! Break bread with cool and you will become more cool. Conversely: break bread with dull and well, you can figure it out.
Tom Peters
Think about the market, think about the design, and think about who is going to design for that market. Hit the mark.
Tom Peters
There are few things that will take you further in life, than your ability to make a good presentation.
Tom Peters
It doesn't matter what product or service you're offering there is unlimited ability to improve the quality of anything.
Tom Peters
Who, precisely, are your Dreamers? Are their Dreams in Technicolor? Do you allow their most Outrageous Dreams to be seen in public?
Tom Peters
Because nearly all digital libraries are tied to bricks-and-mortar institutions, the funding base tends to be quite localized.
Tom Peters
Don't let the vision be shot through with holes, but be damn sure some of your best and brightest are shooting at it -- with bazookas as well as sniper's rifles.
Tom Peters
Swipe from the best, then adapt.
Tom Peters
Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
Tom Peters
Champions are pioneers, and pioneers get shot at. The companies that get the most from champions, therefore, are those that have rich support network so their pioneers will flourish. This point is so important it's hard to overstress. No support systems, no champions. No champions, no innovations.
Tom Peters
In the great city of San Francisco, where I used to live, at 2 in the morning every other Victorian house has somebody who is writing the great American novel. And the city is not loaded with James Joyces or Virginia Woolfs. But entrepreneurship is about distorted views of reality.
Tom Peters
I don't want the 35-year-olds in my audience to think of me as as 'pops' giving the kind of advice that only 65-year-olds can understand.
Tom Peters
Good managers have a bias for action.
Tom Peters
Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.
Tom Peters
It's this simple: You are a brand. You are in charge of your brand. There is no single path to success. And there is no one right way to create the brand called You. Except this: Start today. Or else.
Tom Peters
We're going to see leadership emerge as the most important element of business - the attribute that is highest in demand and shortest in supply.
Tom Peters
Quality involves living the message of the possibility of perfection and infinite improvement, living it day in and day out, decade by decade.
Tom Peters
A little (or more) boat burning would do many enterprises a world of good.
Tom Peters
I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you've got two kids, to start a coffee shop.
Tom Peters