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A little (or more) boat burning would do many enterprises a world of good.

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Good
Would
Enterprises
World
Enterprise
Boat
Burning
Littles
Little
Many

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Winston Churchill said that appetite was the most important thing about education. Leadership guru Warren Bennis says he wants to be remembered as 'curious to the end.' David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity 'about every subject under the sun.'
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Champions are pioneers, and pioneers get shot at. The companies that get the most from champions, therefore, are those that have rich support network so their pioneers will flourish. This point is so important it's hard to overstress. No support systems, no champions. No champions, no innovations.
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Integrity may be about little things as much or more than big ones.
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An era similar to the one in which the black rotary phone dominated its product category may not recur anytime soon.
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Who comes first? Don't be silly, says King Hal it's employees. That is - and this dear Watson, is elementary - if you genuinely want to put customers first, you must put employees more first.
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Screw-ups are the mark of excellence.
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Because nearly all digital libraries are tied to bricks-and-mortar institutions, the funding base tends to be quite localized.
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Only pissed-off people change the world.
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The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.
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Perception is all there is. If the customer think he's right, he's right.
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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Celebrate what you want to see more of.
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We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
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Have you thanked a front-line employee for carrying around a great attitude ... today?
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A while back, I came across a line attributed to IBM founder Thomas Watson. If you want to achieve excellence, he said, you can get there today. As of this second, quit doing less-than-excellent work.
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Quality involves living the message of the possibility of perfection and infinite improvement, living it day in and day out, decade by decade.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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Power lies in the details, and the tenacious pursuit of such hidden levers can pay off enormously. While you don't want to get a reputation as a prissy worrywart, worrying about the details in private is important. You may think you are the world's greatest speaker, but if the auditorium's sound system is singing static - well, forget it.
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OLD: Be No.1 or No.2 in Your Market. NEW: Find a Niche, Create Something New.
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Are you placing enough interesting, freakish, long shot, weirdo bets?
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