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I'm about as far from being a flag-waver - you won't find any American flag pins in my drawer - as someone can be.

Tom Peters

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Tom Peters
Age: 81
Born: 1942
Born: November 7
Businessperson
Economist
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More quotes by Tom Peters

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Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
Tom Peters
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
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If silly things were not done, intelligent things would never happen.
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What you decide not to do is probably more important that what you decide to do.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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If your company has a clean-desk policy, the company is nuts and you're nuts to stay there.
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If I read a book that cost me $20 and I get one good idea, I've gotten one of the greatest bargains of all time.
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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Design is so critical it should be on the agenda of every meeting in every single department.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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Take someone NEW AND WEIRD to lunch today
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OLD: Be No.1 or No.2 in Your Market. NEW: Find a Niche, Create Something New.
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I would not be surprised to see interesting new forms of expression and literary genres develop as the e-book movement matures.
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He who makes the quickest, coolest prototypes reigns!
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Winston Churchill said that appetite was the most important thing about education. Leadership guru Warren Bennis says he wants to be remembered as 'curious to the end.' David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity 'about every subject under the sun.'
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Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
Tom Peters
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Are you placing enough interesting, freakish, long shot, weirdo bets?
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Excellent firms don't believe in excellence - only in constant improvement and constant change.
Tom Peters
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Reward excellent failures. Punish mediocre successes.
Tom Peters
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The principal reason, invariably, most successful giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their failure to re-tool in anything like a fundamental way. In fact, the worse things get, typically, the more they dig in their heels and defend yesterday's turf.
Tom Peters