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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
Tom Peters
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Tom Peters
Age: 81
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Twitter
Relationships
Internet
Age
Everything
Believe
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I think it's wonderful to save the world, but you need to be part of the world, too.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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To sell is above all to master the art and science of listening.
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Inspiring visions rarely (I'm tempted to say never) include numbers.
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Companies have got to learn to eat change for breakfast.
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The winners stun us not by their cleverness, but by the fact that every tiny aspect of the business is just a touch better than the norm.
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Forget loyalty. Or at least loyalty to one's corporation. Try loyalty to your Rolodex-your network-instead.
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The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.
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Had Twitter been invented earlier, my books would have been shorter.
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Celebrate what you want to see more of.
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Lavish credit on anyone and everyone who helped you the least bit.
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It doesn't matter what product or service you're offering there is unlimited ability to improve the quality of anything.
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Every collection reflects the ideas andvalues and interests of the individual or group who developed the collection.
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One potential long-term problem with many current digital libraries is that they grew out of and aresupported by bricks-and-mortar libraries. Although there is nothing inherently wrong with that arrangement, inreality it creates a potentially dangerous situation that I call the other digital divide.
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We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments.
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Are you placing enough interesting, freakish, long shot, weirdo bets?
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If your company has a clean-desk policy, the company is nuts and you're nuts to stay there.
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Remember: You are the only human being in the world who can help this particular customer at this particular moment in time.
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You have to stand out if you want to move up.
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Have you thanked a front-line employee for carrying around a great attitude ... today?
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