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If timing ain't everything, it's damn close

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Timing
Damn
Close
Everything

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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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Hire for attitude. Train for skill... More
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People of all demographic categories and geographic regions will access a good digital library.
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There is no such thing as an insignificant improvement.
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Books were rare,expensive, time-consuming to create and copy, and difficult to transport. That is why collections ofprint-based books developed around centers of religious belief, learning, and wealth. It was cheaper andeasier for people to come to the collection than for the collection, or parts of the collection, to go to thepeople.
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The best leaders... almost without exception and at every level, are master users of stories and symbols.
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We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
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Forget loyalty. Or at least loyalty to one's corporation. Try loyalty to your Rolodex-your network-instead.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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For the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, it's office automation using computer technology: enterprise-resource-planning systems, groupware, intranets, extranets, expert systems, the Web, and e-commerce.
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Develop a respect and reverence for the principle of variation: the idea that the message ain't in the mean, the mode or the median - it's in the differences that occur throughout a population.
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Swipe from the best, then adapt.
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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I'm about as far from being a flag-waver - you won't find any American flag pins in my drawer - as someone can be.
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Perception is all there is. If the customer think he's right, he's right.
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Transforming leadership, [is defined as] leadership that builds on man's need for meaning, leadership that creates institutional purpose ... he is the value-shaper, the exemplar, the maker of meanings ... he is the true artist, the true pathfinder.
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Remember: You are the only human being in the world who can help this particular customer at this particular moment in time.
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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Had Twitter been invented earlier, my books would have been shorter.
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The winners stun us not by their cleverness, but by the fact that every tiny aspect of the business is just a touch better than the norm.
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