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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
Tom Peters
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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Rich
Stinking
Secret
Awesome
Money
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Global
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Carry
Service
Economy
More quotes by Tom Peters
If no one is pissed-off with you then you are dead but just haven't figured it out yet.
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You can't live life without an eraser.
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Integrity may be about little things as much or more than big ones.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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If your company has a clean-desk policy, the company is nuts and you're nuts to stay there.
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We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments.
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There's nobody in the world that wouldn't change places with the Americans. The economy is phenomenally large, the entrepreneurial class is very alive and very well, the universities, despite budget problems, still turn out something like 90 percent of the refereed academic and technical articles in the world. There's a lot on everybody's agenda.
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The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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If the other guy is getting better, then you'd better be getting better faster than the other guy is getting better... or you're getting worse.
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Who, precisely, are your Dreamers? Are their Dreams in Technicolor? Do you allow their most Outrageous Dreams to be seen in public?
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Dot the i's, cross the t's, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
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The principal reason, invariably, most successful giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their failure to re-tool in anything like a fundamental way. In fact, the worse things get, typically, the more they dig in their heels and defend yesterday's turf.
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Quality involves living the message of the possibility of perfection and infinite improvement, living it day in and day out, decade by decade.
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Business is about people. It's about passion. It's about bold ideas, bold small ideas or bold large ideas.
Tom Peters
Passion. The life of an entrepreneur is occasionally exhilarating, and almost always exhausting. Only unbridled passion for the concept is likely to see you through the 17-hour days (month after month) and the painful mistakes that are part and parcel of the start-up process.
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We're going to see leadership emerge as the most important element of business - the attribute that is highest in demand and shortest in supply.
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Make an extensive table of project 'deliverables'. Label one column 'as requested'. Create another column labeled 'could be'. Make each 'could be' wild and woolly!
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The whole secret to our success is being able to con ourselves into believing that we're going to change the world because statistically we are unlikely to do it.
Tom Peters
