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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
Tom Peters
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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Rich
Stinking
Secret
Awesome
Money
Bags
Home
Global
Today
Kept
Best
Carry
Service
Economy
More quotes by Tom Peters
All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
Tom Peters
Organizations exist to serve. Period. Leaders live to serve. Period.
Tom Peters
If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
Tom Peters
Statistically and emotionally, I believe that the way I can be of help to society is by doing what I know and what I've been good at.
Tom Peters
Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
Tom Peters
If you're a leader, your whole reason for living is to help human beings develop - to really develop people and make work a place that's energetic and exciting and a growth opportunity, whether you're running a Housekeeping Department or Google. I mean, this is not rocket science.
Tom Peters
Passion. The life of an entrepreneur is occasionally exhilarating, and almost always exhausting. Only unbridled passion for the concept is likely to see you through the 17-hour days (month after month) and the painful mistakes that are part and parcel of the start-up process.
Tom Peters
The common wisdom is that ... managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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I find digital content much easier and more rewarding to interact with on screen than printed on paper.
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Make an extensive table of project 'deliverables'. Label one column 'as requested'. Create another column labeled 'could be'. Make each 'could be' wild and woolly!
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For the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, it's office automation using computer technology: enterprise-resource-planning systems, groupware, intranets, extranets, expert systems, the Web, and e-commerce.
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You can't live life without an eraser.
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Lists simplify, clarify, edify.
Tom Peters
Good managers have a bias for action.
Tom Peters
Digital ink technology holds substantial promise in terms of legibility, portability, and power consumption, but I am less confident about the communication aspect.
Tom Peters
They say plan it. I say do it.
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The drive for control, or the perception thereof, is truly the strongest force in human nature.
Tom Peters
An era similar to the one in which the black rotary phone dominated its product category may not recur anytime soon.
Tom Peters
Leadership is about tapping the wellsprings of human motivation - and about fundamental relations with one's fellows.
Tom Peters
Hire disrespectful people.
Tom Peters
