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To sell is above all to master the art and science of listening.

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Art
Sell
Sells
Master
Masters
Listening
Science

More quotes by Tom Peters

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It's relatively simple. If we're not getting more, better, faster than they are getting more, better, faster, then we're getting less, no better or more worse.
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The 'value added' for most any company, tiny or enormous, comes from the Quality of Experience provided.
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I'm about as far from being a flag-waver - you won't find any American flag pins in my drawer - as someone can be.
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Business, life itself, is damned hard work if you wanna be good at it. Actually, that's precisely wrong. Business ceases to be work when you're chasing a dream that has engorged you. (Work should be more fun than fun - Noel Coward.) And if the passion isn't there. then biotech and plumbing will be equal drags.
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South Africa has all the tools to compete in the new global village - an eager workforce, ready to take on any challenge.
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Passion. The life of an entrepreneur is occasionally exhilarating, and almost always exhausting. Only unbridled passion for the concept is likely to see you through the 17-hour days (month after month) and the painful mistakes that are part and parcel of the start-up process.
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Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
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The world has not just turned upside down. It is turning in every which way at an accelerating pace.
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Community organizing is all about building grassroots support. It's about identifying the people around you with whom you can create a common, passionate cause. And it's about ignoring the conventional wisdom of company politics and instead playing the game by very different rules.
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Portability of lots of information should not be underestimated.
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As far as I'm concerned, the first business leader who was able to establish a cult of personality around his tenure was Lee Iacocca.
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A while back, I came across a line attributed to IBM founder Thomas Watson. If you want to achieve excellence, he said, you can get there today. As of this second, quit doing less-than-excellent work.
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He who makes the quickest, coolest prototypes reigns!
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Reward excellent failures. Punish mediocre successes.
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Test fast, fail fast, adjust fast.
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Success requires a persistent misreading of the odds.
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I don't know what it means to manage the human imagination, but I do know that imagination is the main source of value in the new economy. And I know we'd better figure out the answer to my question-quick.
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Effective listening is a professional achievement-achieved only through hard work.
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The best leaders... almost without exception and at every level, are master users of stories and symbols.
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An ability to embrace new ideas, routinely challenge old ones, and live with paradox will be the effective leader's premier trait.
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