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To sell is above all to master the art and science of listening.

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Sells
Master
Masters
Listening
Science
Art
Sell

More quotes by Tom Peters

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If I read a book that cost me $20 and I get one good idea, I've gotten one of the greatest bargains of all time.
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We are all Michaelangelos.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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Celebrate what you want to see more of.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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One size NEVER fits all. One size fits one. Period
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I don't want the 35-year-olds in my audience to think of me as as 'pops' giving the kind of advice that only 65-year-olds can understand.
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Inspiring visions rarely (I'm tempted to say never) include numbers.
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Champions are pioneers, and pioneers get shot at. The companies that get the most from champions, therefore, are those that have rich support network so their pioneers will flourish. This point is so important it's hard to overstress. No support systems, no champions. No champions, no innovations.
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Forget all the conventional 'rules' but one. There is one golden rule: Stick to topics you deeply care about and don't keep your passion buttoned inside your vest. An audience's biggest turn-on is the speaker's obvious enthusiasm. If you are lukewarm about the issue, forget it!
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What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
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The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we' they think 'team'.
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Business is about people. It's about passion. It's about bold ideas, bold small ideas or bold large ideas.
Tom Peters
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There are few things that will take you further in life, than your ability to make a good presentation.
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The simple act of paying positive attention to people has a great deal to do with productivity.
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I don't know what it means to manage the human imagination, but I do know that imagination is the main source of value in the new economy. And I know we'd better figure out the answer to my question-quick.
Tom Peters
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Passion. The life of an entrepreneur is occasionally exhilarating, and almost always exhausting. Only unbridled passion for the concept is likely to see you through the 17-hour days (month after month) and the painful mistakes that are part and parcel of the start-up process.
Tom Peters
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Power lies in the details, and the tenacious pursuit of such hidden levers can pay off enormously. While you don't want to get a reputation as a prissy worrywart, worrying about the details in private is important. You may think you are the world's greatest speaker, but if the auditorium's sound system is singing static - well, forget it.
Tom Peters
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I'm fundamentally not interested in the Fortune 500 companies - in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
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Statistically and emotionally, I believe that the way I can be of help to society is by doing what I know and what I've been good at.
Tom Peters