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What gets measured gets done.

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Measured
Gets
Done
Measurement

More quotes by Tom Peters

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When you choose a managerial path, you are choosing to devote your life to people. Period.
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An era similar to the one in which the black rotary phone dominated its product category may not recur anytime soon.
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To grasp organizational life as it is, read novels (!) .... It is my fervent belief that we will never design rational processes that overcome such irregularities-don't bother telling that to a consultant. Hence, we should embrace the real, nonrational, nonlinear world with vigor and glee-and develop enterprise and career strategies accordingl
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They say plan it. I say do it.
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Excellent firms don't believe in excellence - only in constant improvement and constant change.
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...high end does not necessarily equal high price. It's a matter of attitude.
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Quality involves living the message of the possibility of perfection and infinite improvement, living it day in and day out, decade by decade.
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Leaders' careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
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If I read a book that cost me $20 and I get one good idea, I've gotten one of the greatest bargains of all time.
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The drive for control, or the perception thereof, is truly the strongest force in human nature.
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Digital ink technology holds substantial promise in terms of legibility, portability, and power consumption, but I am less confident about the communication aspect.
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Business is about people. It's about passion. It's about bold ideas, bold small ideas or bold large ideas.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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I found myself declaiming, full flower, for an hour on the utmost importance and urgency of Blogging, telling him in no uncertain terms that, especially in a high-end niche business, Blogging is the premier way to have intimate conversations with his Clients. Funny thing, I believe it!
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I want the public as well as libraries and schools to enjoy unlimited access to public-domain books. This means no charges for these kind of texts themselves.
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Digital content and electronic networks have changed the basic environmental conditionsin which documents are created, distributed, and used.
Tom Peters
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My half-baked reading of history is that we continue to go through these waves of entrepreneurial explosion followed by merger mania and consolidation. Out of that come big sluggish companies that eventually collapse under the weight of what they've created, and are killed off by the next wave of entrepreneurs.
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Who comes first? Don't be silly, says King Hal it's employees. That is - and this dear Watson, is elementary - if you genuinely want to put customers first, you must put employees more first.
Tom Peters
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MP3 players and flash memory devices are good for data storage and playback of music and digital talking books, but they offer little or nothing in the way of visual presentation of information and communication.
Tom Peters