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What gets measured gets done.
Tom Peters
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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Measured
Gets
Done
Measurement
More quotes by Tom Peters
The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
Tom Peters
Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
Tom Peters
Winston Churchill said that appetite was the most important thing about education. Leadership guru Warren Bennis says he wants to be remembered as 'curious to the end.' David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity 'about every subject under the sun.'
Tom Peters
...high end does not necessarily equal high price. It's a matter of attitude.
Tom Peters
To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
Tom Peters
Take someone NEW AND WEIRD to lunch today
Tom Peters
What you decide not to do is probably more important that what you decide to do.
Tom Peters
If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
Tom Peters
Don't let the vision be shot through with holes, but be damn sure some of your best and brightest are shooting at it -- with bazookas as well as sniper's rifles.
Tom Peters
The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
Tom Peters
I don't want the 35-year-olds in my audience to think of me as as 'pops' giving the kind of advice that only 65-year-olds can understand.
Tom Peters
Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.
Tom Peters
Lavish credit on anyone and everyone who helped you the least bit.
Tom Peters
Hire attitude train skills.
Tom Peters
To sell is above all to master the art and science of listening.
Tom Peters
Success requires a persistent misreading of the odds.
Tom Peters
If not excellence, what? If not excellence now, when?
Tom Peters
If silly things were not done, intelligent things would never happen.
Tom Peters
I am my clients. I am defined by who I do business with.
Tom Peters
South Africa has all the tools to compete in the new global village - an eager workforce, ready to take on any challenge.
Tom Peters