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Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
Tom Peters
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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
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Baltimore
Maryland
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More quotes by Tom Peters
Musing on the phrase 'waste of time.' So much more complex than it appears. Many 'wastes of time' small talk, daydreaming are imperatives.
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OLD: Be No.1 or No.2 in Your Market. NEW: Find a Niche, Create Something New.
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Screw-ups are the mark of excellence.
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The best leaders... almost without exception and at every level, are master users of stories and symbols.
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Community organizing is all about building grassroots support. It's about identifying the people around you with whom you can create a common, passionate cause. And it's about ignoring the conventional wisdom of company politics and instead playing the game by very different rules.
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Public Speaking is a skill that can be studied, polished, perfected. Not only can you get good at it, you can get damn good at it and it makes a heck of a difference.
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A little (or more) boat burning would do many enterprises a world of good.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
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Quality involves living the message of the possibility of perfection and infinite improvement, living it day in and day out, decade by decade.
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Forget all the conventional 'rules' but one. There is one golden rule: Stick to topics you deeply care about and don't keep your passion buttoned inside your vest. An audience's biggest turn-on is the speaker's obvious enthusiasm. If you are lukewarm about the issue, forget it!
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Leadership is about tapping the wellsprings of human motivation - and about fundamental relations with one's fellows.
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Effective listening is a professional achievement-achieved only through hard work.
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A while back, I came across a line attributed to IBM founder Thomas Watson. If you want to achieve excellence, he said, you can get there today. As of this second, quit doing less-than-excellent work.
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Change is not so much about being the first one to embrace a new idea, but being the first to forget an old one
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Winston Churchill said that appetite was the most important thing about education. Leadership guru Warren Bennis says he wants to be remembered as 'curious to the end.' David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity 'about every subject under the sun.'
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It doesn't matter what product or service you're offering there is unlimited ability to improve the quality of anything.
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The company's most urgent task is to learn to welcome, beg for, demand - innovation from everyone.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
Tom Peters
Regardless of age, regardless of position, regardless of the business we happen to be in, all of us need to understand the importance of branding. We are CEOs of our own companies: Me, Inc. To be in business today, our most important job is to be head marketer for the brand called You.
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