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A passive approach to professional growth will leave you by the wayside.

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Approach
Growth
Leave
Wayside
Passive
Professional

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Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does. Having tried this for several months, however, I can report from the trenches that, for me, immersive listening is as intellectually challenging, stimulating, and rewarding as immersive reading.
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Dot the i's, cross the t's, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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A vibrant, rich, growing corpus of public-domain books is a vital public good - similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
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Hire disrespectful people.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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Lavish credit on anyone and everyone who helped you the least bit.
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I think it's wonderful to save the world, but you need to be part of the world, too.
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Inspiring visions rarely (I'm tempted to say never) include numbers.
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You can't live life without an eraser.
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An ability to embrace new ideas, routinely challenge old ones, and live with paradox will be the effective leader's premier trait.
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Progress is mostly the product of rogues.
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If no one is pissed-off with you then you are dead but just haven't figured it out yet.
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...high end does not necessarily equal high price. It's a matter of attitude.
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Regardless of age, regardless of position, regardless of the business we happen to be in, all of us need to understand the importance of branding. We are CEOs of our own companies: Me, Inc. To be in business today, our most important job is to be head marketer for the brand called You.
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If the other guy is getting better, then you'd better be getting better faster than the other guy is getting better... or you're getting worse.
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For me, reading is reading.
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The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.
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Perception is all there is. If the customer think he's right, he's right.
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Lists simplify, clarify, edify.
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