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If not excellence, what? If not excellence now, when?

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Excellence

More quotes by Tom Peters

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The 'value added' for most any company, tiny or enormous, comes from the Quality of Experience provided.
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We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
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Who, precisely, are your Dreamers? Are their Dreams in Technicolor? Do you allow their most Outrageous Dreams to be seen in public?
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Have you thanked a front-line employee for carrying around a great attitude ... today?
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What you decide not to do is probably more important that what you decide to do.
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But there's no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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Progress is mostly the product of rogues.
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Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
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Lists simplify, clarify, edify.
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Statistically and emotionally, I believe that the way I can be of help to society is by doing what I know and what I've been good at.
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People of all demographic categories and geographic regions will access a good digital library.
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If your company has a clean-desk policy, the company is nuts and you're nuts to stay there.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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Companies have got to learn to eat change for breakfast.
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Power lies in the details, and the tenacious pursuit of such hidden levers can pay off enormously. While you don't want to get a reputation as a prissy worrywart, worrying about the details in private is important. You may think you are the world's greatest speaker, but if the auditorium's sound system is singing static - well, forget it.
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I find digital content much easier and more rewarding to interact with on screen than printed on paper.
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The best leaders... almost without exception and at every level, are master users of stories and symbols.
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Leaders do stuff that matters.
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Effective listening is a professional achievement-achieved only through hard work.
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If you're a leader, your whole reason for living is to help human beings develop - to really develop people and make work a place that's energetic and exciting and a growth opportunity, whether you're running a Housekeeping Department or Google. I mean, this is not rocket science.
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