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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
Tom Peters
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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Invisible
Demand
Mistake
Dominant
Small
Demands
Company
Punishment
Bigs
Useful
Culture
Matter
Companies
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Quality involves living the message of the possibility of perfection and infinite improvement, living it day in and day out, decade by decade.
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Don't settle for less than is possible.
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Winston Churchill said that appetite was the most important thing about education. Leadership guru Warren Bennis says he wants to be remembered as 'curious to the end.' David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity 'about every subject under the sun.'
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If you're a leader, your whole reason for living is to help human beings develop - to really develop people and make work a place that's energetic and exciting and a growth opportunity, whether you're running a Housekeeping Department or Google. I mean, this is not rocket science.
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Lavish credit on anyone and everyone who helped you the least bit.
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Develop a respect and reverence for the principle of variation: the idea that the message ain't in the mean, the mode or the median - it's in the differences that occur throughout a population.
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The populations of most cities around the world continue to grow. The reasonspeople congregate in cities are various and complex, and the dawn of the digital age has not put much of adamper on the human urge to congregate.
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Execution Excellence! (Show up on time! Leave last!)
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Effective listening is a professional achievement-achieved only through hard work.
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