Quote

The winners stun us not by their cleverness, but by the fact that every tiny aspect of the business is just a touch better than the norm.

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Aspect
Fact
Stun
Success
Cleverness
Business
Winners
Facts
Norm
Better
Winner
Every
Tiny
Touch

More quotes by Tom Peters

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Remember: You are the only human being in the world who can help this particular customer at this particular moment in time.
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People of all demographic categories and geographic regions will access a good digital library.
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Lavish credit on anyone and everyone who helped you the least bit.
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What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
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I am confident that for the foreseeable future (barring some catastrophic event affecting economic, energy, electrical, and communications systems), many subpopulations that use information intensively (e.g., students, academics, library patrons, white collar workers) will be using some sort of portal information appliance.
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Dot the i's, cross the t's, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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There are few things that will take you further in life, than your ability to make a good presentation.
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I'm about as far from being a flag-waver - you won't find any American flag pins in my drawer - as someone can be.
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To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
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To sell is above all to master the art and science of listening.
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Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does. Having tried this for several months, however, I can report from the trenches that, for me, immersive listening is as intellectually challenging, stimulating, and rewarding as immersive reading.
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The common wisdom is that ... managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.
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Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
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The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.
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But there's no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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Stellar teams are invariably made up of quirky individuals who typically rub each other raw, but they figure out - with the spiritual help of a gifted leader - how to be their peculiar selves and how to win championships as a team...at the same time.
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We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
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Digital content and electronic networks have changed the basic environmental conditionsin which documents are created, distributed, and used.
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