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The winners stun us not by their cleverness, but by the fact that every tiny aspect of the business is just a touch better than the norm.

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Every
Tiny
Touch
Aspect
Fact
Stun
Success
Cleverness
Business
Winners
Facts
Norm
Better
Winner

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I'm about as far from being a flag-waver - you won't find any American flag pins in my drawer - as someone can be.
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If silly things were not done, intelligent things would never happen.
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Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
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For me, reading is reading.
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Design is so critical it should be on the agenda of every meeting in every single department.
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Good managers have a bias for action.
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
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Leaders do stuff that matters.
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To grasp organizational life as it is, read novels (!) .... It is my fervent belief that we will never design rational processes that overcome such irregularities-don't bother telling that to a consultant. Hence, we should embrace the real, nonrational, nonlinear world with vigor and glee-and develop enterprise and career strategies accordingl
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Digital content and electronic networks have changed the basic environmental conditionsin which documents are created, distributed, and used.
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I found myself declaiming, full flower, for an hour on the utmost importance and urgency of Blogging, telling him in no uncertain terms that, especially in a high-end niche business, Blogging is the premier way to have intimate conversations with his Clients. Funny thing, I believe it!
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
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Collections of books and other documents, either printed or electronic, are a form of congregation.
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The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.
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Test fast, fail fast, adjust fast.
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