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The winners stun us not by their cleverness, but by the fact that every tiny aspect of the business is just a touch better than the norm.

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Every
Tiny
Touch
Aspect
Fact
Stun
Success
Cleverness
Business
Winners
Facts
Norm
Better
Winner

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To sell is above all to master the art and science of listening.
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OPPORTUNITY is not knocking. It is pounding on your door.
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The company's most urgent task is to learn to welcome, beg for, demand - innovation from everyone.
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...high end does not necessarily equal high price. It's a matter of attitude.
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If timing ain't everything, it's damn close
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Don't let the vision be shot through with holes, but be damn sure some of your best and brightest are shooting at it -- with bazookas as well as sniper's rifles.
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An ability to embrace new ideas, routinely challenge old ones, and live with paradox will be the effective leader's premier trait.
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Only pissed-off people change the world.
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Every collection reflects the ideas andvalues and interests of the individual or group who developed the collection.
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Who comes first? Don't be silly, says King Hal it's employees. That is - and this dear Watson, is elementary - if you genuinely want to put customers first, you must put employees more first.
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Anybody who is an entrepreneur is a person who essentially has impaired judgment. The odds of success are zilch. This valley is loaded to the gills with a whole lot of totally insane people who honest to God believe that they can be the next Bill Gates or the next Scott McNealy. And that is genuinely stupid.
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Portability of lots of information should not be underestimated.
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Leaders' careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
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Formula for success: Underpromise and overachieve.
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One size NEVER fits all. One size fits one. Period
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It's this simple: You are a brand. You are in charge of your brand. There is no single path to success. And there is no one right way to create the brand called You. Except this: Start today. Or else.
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But there's no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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If the other guy is getting better, then you'd better be getting better faster than the other guy is getting better... or you're getting worse.
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We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
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If you're a leader, your whole reason for living is to help human beings develop - to really develop people and make work a place that's energetic and exciting and a growth opportunity, whether you're running a Housekeeping Department or Google. I mean, this is not rocket science.
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