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The winners stun us not by their cleverness, but by the fact that every tiny aspect of the business is just a touch better than the norm.

Tom Peters

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Tom Peters
Age: 81
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Business
Winners
Facts
Norm
Better
Winner
Every
Tiny
Touch
Aspect
Fact
Stun
Success
Cleverness

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When it comes to e-book playback devices and software, I have always thought that the emphasis on ergonomic concerns as a tipping point for the end-user population was misplaced.
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A passive approach to professional growth will leave you by the wayside.
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To sell is above all to master the art and science of listening.
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I don't want the 35-year-olds in my audience to think of me as as 'pops' giving the kind of advice that only 65-year-olds can understand.
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The world has not just turned upside down. It is turning in every which way at an accelerating pace.
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A while back, I came across a line attributed to IBM founder Thomas Watson. If you want to achieve excellence, he said, you can get there today. As of this second, quit doing less-than-excellent work.
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If your company has a clean-desk policy, the company is nuts and you're nuts to stay there.
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In the great city of San Francisco, where I used to live, at 2 in the morning every other Victorian house has somebody who is writing the great American novel. And the city is not loaded with James Joyces or Virginia Woolfs. But entrepreneurship is about distorted views of reality.
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Stellar teams are invariably made up of quirky individuals who typically rub each other raw, but they figure out - with the spiritual help of a gifted leader - how to be their peculiar selves and how to win championships as a team...at the same time.
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Dot the i's, cross the t's, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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People of all demographic categories and geographic regions will access a good digital library.
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I want the public as well as libraries and schools to enjoy unlimited access to public-domain books. This means no charges for these kind of texts themselves.
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...high end does not necessarily equal high price. It's a matter of attitude.
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The principal reason, invariably, most successful giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their failure to re-tool in anything like a fundamental way. In fact, the worse things get, typically, the more they dig in their heels and defend yesterday's turf.
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If no one is pissed-off with you then you are dead but just haven't figured it out yet.
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If, as I anticipate, a wide array of personal, portable information/communication devices becomes increasingly important and widespread for information-intensive users, it will be a major challenge for libraries to adapt their content and services to such a diverse technological environment.
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As far as I'm concerned, the first business leader who was able to establish a cult of personality around his tenure was Lee Iacocca.
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Creating in all employees the awareness that their best efforts are essential and that they will share in the rewards of the company's success.
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What gets measured gets done.
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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