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Have you thanked a front-line employee for carrying around a great attitude ... today?
Tom Peters
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Tom Peters
Age: 81
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Attitude
Lines
Around
Thanked
Today
Carrying
Great
Employee
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More quotes by Tom Peters
My half-baked reading of history is that we continue to go through these waves of entrepreneurial explosion followed by merger mania and consolidation. Out of that come big sluggish companies that eventually collapse under the weight of what they've created, and are killed off by the next wave of entrepreneurs.
Tom Peters
But there's no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
Tom Peters
Dot the i's, cross the t's, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
Tom Peters
Are you placing enough interesting, freakish, long shot, weirdo bets?
Tom Peters
Because nearly all digital libraries are tied to bricks-and-mortar institutions, the funding base tends to be quite localized.
Tom Peters
An era similar to the one in which the black rotary phone dominated its product category may not recur anytime soon.
Tom Peters
The trouble with much of the advice business gets today about the need to be more vigorously creative is that its advocates often fail to distinguish between creativity and innovation. Creativity is thinking up new things. Innovation is doing new things... The shortage is of innovators.
Tom Peters
Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
Tom Peters
Think about the market, think about the design, and think about who is going to design for that market. Hit the mark.
Tom Peters
Now it is much faster and cheaper to bring thedocument to the user, rather than ask the user to come to the document or collection.
Tom Peters
Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
Tom Peters
If no one is pissed-off with you then you are dead but just haven't figured it out yet.
Tom Peters
Integrity may be about little things as much or more than big ones.
Tom Peters
Reward excellent failures. Punish mediocre successes.
Tom Peters
I am my clients. I am defined by who I do business with.
Tom Peters
In the great city of San Francisco, where I used to live, at 2 in the morning every other Victorian house has somebody who is writing the great American novel. And the city is not loaded with James Joyces or Virginia Woolfs. But entrepreneurship is about distorted views of reality.
Tom Peters
With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
Tom Peters
Only pissed-off people change the world.
Tom Peters
Who, precisely, are your Dreamers? Are their Dreams in Technicolor? Do you allow their most Outrageous Dreams to be seen in public?
Tom Peters
The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.
Tom Peters
