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Have you thanked a front-line employee for carrying around a great attitude ... today?

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Attitude
Lines
Around
Thanked
Today
Carrying
Great
Employee
Fronts
Front
Line

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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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A little (or more) boat burning would do many enterprises a world of good.
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A vibrant, rich, growing corpus of public-domain books is a vital public good - similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
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Formula for success: Underpromise and overachieve.
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You have to stand out if you want to move up.
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Celebrate what you want to see more of.
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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Now that gigabytes of accessible, malleable information can be carried in one's pocket, we probably will start to see some widespread shifts and trends in how and where people interact with digital documents.
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Forget loyalty. Or at least loyalty to one's corporation. Try loyalty to your Rolodex-your network-instead.
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The thing that keeps a business ahead of the competition is excellence in execution.
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I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
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Progress is mostly the product of rogues.
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Portability of lots of information should not be underestimated.
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