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Have you thanked a front-line employee for carrying around a great attitude ... today?
Tom Peters
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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Today
Carrying
Great
Employee
Fronts
Front
Line
Attitude
Lines
Around
Thanked
More quotes by Tom Peters
Quality involves living the message of the possibility of perfection and infinite improvement, living it day in and day out, decade by decade.
Tom Peters
Hire disrespectful people.
Tom Peters
I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
Tom Peters
I'm fundamentally not interested in the Fortune 500 companies - in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
Tom Peters
Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.
Tom Peters
Celebrate what you want to see more of.
Tom Peters
...high end does not necessarily equal high price. It's a matter of attitude.
Tom Peters
I would not be surprised to see interesting new forms of expression and literary genres develop as the e-book movement matures.
Tom Peters
What you decide not to do is probably more important that what you decide to do.
Tom Peters
Winston Churchill said that appetite was the most important thing about education. Leadership guru Warren Bennis says he wants to be remembered as 'curious to the end.' David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity 'about every subject under the sun.'
Tom Peters
I don't know what it means to manage the human imagination, but I do know that imagination is the main source of value in the new economy. And I know we'd better figure out the answer to my question-quick.
Tom Peters
I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you've got two kids, to start a coffee shop.
Tom Peters
An era similar to the one in which the black rotary phone dominated its product category may not recur anytime soon.
Tom Peters
If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
Tom Peters
The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.
Tom Peters
Transforming leadership, [is defined as] leadership that builds on man's need for meaning, leadership that creates institutional purpose ... he is the value-shaper, the exemplar, the maker of meanings ... he is the true artist, the true pathfinder.
Tom Peters
The trouble with much of the advice business gets today about the need to be more vigorously creative is that its advocates often fail to distinguish between creativity and innovation. Creativity is thinking up new things. Innovation is doing new things... The shortage is of innovators.
Tom Peters
Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
Tom Peters
Leaders do stuff that matters.
Tom Peters
I am confident that for the foreseeable future (barring some catastrophic event affecting economic, energy, electrical, and communications systems), many subpopulations that use information intensively (e.g., students, academics, library patrons, white collar workers) will be using some sort of portal information appliance.
Tom Peters
