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Screw-ups are the mark of excellence.
Tom Peters
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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Screws
Excellence
Mark
Screw
More quotes by Tom Peters
The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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I think it's wonderful to save the world, but you need to be part of the world, too.
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We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
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If silly things were not done, intelligent things would never happen.
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Winston Churchill said that appetite was the most important thing about education. Leadership guru Warren Bennis says he wants to be remembered as 'curious to the end.' David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity 'about every subject under the sun.'
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Business is about people. It's about passion. It's about bold ideas, bold small ideas or bold large ideas.
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Have you thanked a front-line employee for carrying around a great attitude ... today?
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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What gets measured gets done.
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Excellent firms don't believe in excellence - only in constant improvement and constant change.
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Remember: You are the only human being in the world who can help this particular customer at this particular moment in time.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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There's nobody in the world that wouldn't change places with the Americans. The economy is phenomenally large, the entrepreneurial class is very alive and very well, the universities, despite budget problems, still turn out something like 90 percent of the refereed academic and technical articles in the world. There's a lot on everybody's agenda.
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Now it is much faster and cheaper to bring thedocument to the user, rather than ask the user to come to the document or collection.
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A passive approach to professional growth will leave you by the wayside.
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He who makes the quickest, coolest prototypes reigns!
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Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.
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Leaders do stuff that matters.
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Think about the market, think about the design, and think about who is going to design for that market. Hit the mark.
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
Tom Peters