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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
Tom Peters
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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Intently
Competitors
Respond
Faster
Listen
Race
Moving
Ever
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Design is so critical it should be on the agenda of every meeting in every single department.
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The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we' they think 'team'.
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Books were rare,expensive, time-consuming to create and copy, and difficult to transport. That is why collections ofprint-based books developed around centers of religious belief, learning, and wealth. It was cheaper andeasier for people to come to the collection than for the collection, or parts of the collection, to go to thepeople.
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Screw-ups are the mark of excellence.
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If no one is pissed-off with you then you are dead but just haven't figured it out yet.
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Now it is much faster and cheaper to bring thedocument to the user, rather than ask the user to come to the document or collection.
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
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Execution Excellence! (Show up on time! Leave last!)
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