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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.

Tom Peters

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Tom Peters
Age: 81
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Race
Moving
Ever
Intently
Competitors
Respond
Faster
Listen

More quotes by Tom Peters

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A while back, I came across a line attributed to IBM founder Thomas Watson. If you want to achieve excellence, he said, you can get there today. As of this second, quit doing less-than-excellent work.
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Hire attitude train skills.
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A little (or more) boat burning would do many enterprises a world of good.
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To sell is above all to master the art and science of listening.
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He who makes the quickest, coolest prototypes reigns!
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Books were rare,expensive, time-consuming to create and copy, and difficult to transport. That is why collections ofprint-based books developed around centers of religious belief, learning, and wealth. It was cheaper andeasier for people to come to the collection than for the collection, or parts of the collection, to go to thepeople.
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Lists simplify, clarify, edify.
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In today's economy there are no experts, no 'best and brightest' with all the answers. It's up to each one of us. The only way to screw up is to not try anything.
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I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
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Dot the i's, cross the t's, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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You can't live life without an eraser.
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Anybody who is an entrepreneur is a person who essentially has impaired judgment. The odds of success are zilch. This valley is loaded to the gills with a whole lot of totally insane people who honest to God believe that they can be the next Bill Gates or the next Scott McNealy. And that is genuinely stupid.
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The best leaders... almost without exception and at every level, are master users of stories and symbols.
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I find digital content much easier and more rewarding to interact with on screen than printed on paper.
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A vibrant, rich, growing corpus of public-domain books is a vital public good - similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
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Give a lot, expect a lot, and if you don't get it, prune.
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I'm about as far from being a flag-waver - you won't find any American flag pins in my drawer - as someone can be.
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Hire disrespectful people.
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If you're a leader, your whole reason for living is to help human beings develop - to really develop people and make work a place that's energetic and exciting and a growth opportunity, whether you're running a Housekeeping Department or Google. I mean, this is not rocket science.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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