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Organizations exist to serve. Period. Leaders live to serve. Period.

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Live
Entrepreneur
Leaders
Period
Serve
Periods
Organization
Exist
Leader
Organizations

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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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Now it is much faster and cheaper to bring thedocument to the user, rather than ask the user to come to the document or collection.
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Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
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Inspiring visions rarely (I'm tempted to say never) include numbers.
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People of all demographic categories and geographic regions will access a good digital library.
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Reward excellent failures. Punish mediocre successes.
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The thing that keeps a business ahead of the competition is excellence in execution.
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Design is so critical it should be on the agenda of every meeting in every single department.
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We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
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If no one is pissed-off with you then you are dead but just haven't figured it out yet.
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Creating in all employees the awareness that their best efforts are essential and that they will share in the rewards of the company's success.
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Stellar teams are invariably made up of quirky individuals who typically rub each other raw, but they figure out - with the spiritual help of a gifted leader - how to be their peculiar selves and how to win championships as a team...at the same time.
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Steve Jobs is perhaps the most competitive human being I have ever met in my life, and yet I would argue one of the most artistic human beings I have ever met in my life. You can trash the movies all you want, but they do have an artistic component. And yet brutal competition knows no peers when it comes to Hollywood.
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If not excellence, what? If not excellence now, when?
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As far as I'm concerned, the first business leader who was able to establish a cult of personality around his tenure was Lee Iacocca.
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You are who you go to lunch with! Break bread with cool and you will become more cool. Conversely: break bread with dull and well, you can figure it out.
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Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does. Having tried this for several months, however, I can report from the trenches that, for me, immersive listening is as intellectually challenging, stimulating, and rewarding as immersive reading.
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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Winston Churchill said that appetite was the most important thing about education. Leadership guru Warren Bennis says he wants to be remembered as 'curious to the end.' David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity 'about every subject under the sun.'
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