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Organizations exist to serve. Period. Leaders live to serve. Period.

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Live
Entrepreneur
Leaders
Period
Serve
Periods
Organization
Exist
Leader
Organizations

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If no one is pissed-off with you then you are dead but just haven't figured it out yet.
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Now it is much faster and cheaper to bring thedocument to the user, rather than ask the user to come to the document or collection.
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If, as I anticipate, a wide array of personal, portable information/communication devices becomes increasingly important and widespread for information-intensive users, it will be a major challenge for libraries to adapt their content and services to such a diverse technological environment.
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