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Remember: You are the only human being in the world who can help this particular customer at this particular moment in time.
Tom Peters
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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
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Baltimore
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Public Speaking is a skill that can be studied, polished, perfected. Not only can you get good at it, you can get damn good at it and it makes a heck of a difference.
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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