Quote

Dot the i's, cross the t's, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.

Tom Peters

Change background

T
T
T

Change font

TAGS & TOPICS

Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Forget
Phones
Never
Cross
Crosses
Details
Devil
Promptly
Answer
Dots
General
Send
Answers
Entrepreneur

More quotes by Tom Peters

Image
If you're a leader, your whole reason for living is to help human beings develop - to really develop people and make work a place that's energetic and exciting and a growth opportunity, whether you're running a Housekeeping Department or Google. I mean, this is not rocket science.
Tom Peters
Image
Lists simplify, clarify, edify.
Tom Peters
Image
Steve Jobs is perhaps the most competitive human being I have ever met in my life, and yet I would argue one of the most artistic human beings I have ever met in my life. You can trash the movies all you want, but they do have an artistic component. And yet brutal competition knows no peers when it comes to Hollywood.
Tom Peters
Image
Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
Tom Peters
Image
Collections of books and other documents, either printed or electronic, are a form of congregation.
Tom Peters
Image
Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
Tom Peters
Image
The best leaders... almost without exception and at every level, are master users of stories and symbols.
Tom Peters
Image
Test fast, fail fast, adjust fast.
Tom Peters
Image
Now it is much faster and cheaper to bring thedocument to the user, rather than ask the user to come to the document or collection.
Tom Peters
Image
I find digital content much easier and more rewarding to interact with on screen than printed on paper.
Tom Peters
Image
Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
Tom Peters
Image
I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
Tom Peters
Image
And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you're consistent, you're vulnerable to attack. Yes, it's a paradox. Now deal with it!
Tom Peters
Image
I am my clients. I am defined by who I do business with.
Tom Peters
Image
What gets measured gets done.
Tom Peters
Image
The company's most urgent task is to learn to welcome, beg for, demand - innovation from everyone.
Tom Peters
Image
Lavish credit on anyone and everyone who helped you the least bit.
Tom Peters
Image
The thing that keeps a business ahead of the competition is excellence in execution.
Tom Peters
Image
An era similar to the one in which the black rotary phone dominated its product category may not recur anytime soon.
Tom Peters
Image
Don't let the vision be shot through with holes, but be damn sure some of your best and brightest are shooting at it -- with bazookas as well as sniper's rifles.
Tom Peters