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Dot the i's, cross the t's, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
Tom Peters
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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
General
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Entrepreneur
Forget
Phones
Never
Cross
Crosses
Details
Devil
Promptly
Answer
Dots
More quotes by Tom Peters
Statistically and emotionally, I believe that the way I can be of help to society is by doing what I know and what I've been good at.
Tom Peters
Champions are pioneers, and pioneers get shot at. The companies that get the most from champions, therefore, are those that have rich support network so their pioneers will flourish. This point is so important it's hard to overstress. No support systems, no champions. No champions, no innovations.
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As far as I'm concerned, the first business leader who was able to establish a cult of personality around his tenure was Lee Iacocca.
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Swipe from the best, then adapt.
Tom Peters
Anybody who is an entrepreneur is a person who essentially has impaired judgment. The odds of success are zilch. This valley is loaded to the gills with a whole lot of totally insane people who honest to God believe that they can be the next Bill Gates or the next Scott McNealy. And that is genuinely stupid.
Tom Peters
Are you placing enough interesting, freakish, long shot, weirdo bets?
Tom Peters
One potential long-term problem with many current digital libraries is that they grew out of and aresupported by bricks-and-mortar libraries. Although there is nothing inherently wrong with that arrangement, inreality it creates a potentially dangerous situation that I call the other digital divide.
Tom Peters
An era similar to the one in which the black rotary phone dominated its product category may not recur anytime soon.
Tom Peters
There is no such thing as an insignificant improvement.
Tom Peters
Passion. The life of an entrepreneur is occasionally exhilarating, and almost always exhausting. Only unbridled passion for the concept is likely to see you through the 17-hour days (month after month) and the painful mistakes that are part and parcel of the start-up process.
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When you choose a managerial path, you are choosing to devote your life to people. Period.
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Design is so critical it should be on the agenda of every meeting in every single department.
Tom Peters
The 'value added' for most any company, tiny or enormous, comes from the Quality of Experience provided.
Tom Peters
Musing on the phrase 'waste of time.' So much more complex than it appears. Many 'wastes of time' small talk, daydreaming are imperatives.
Tom Peters
There's nobody in the world that wouldn't change places with the Americans. The economy is phenomenally large, the entrepreneurial class is very alive and very well, the universities, despite budget problems, still turn out something like 90 percent of the refereed academic and technical articles in the world. There's a lot on everybody's agenda.
Tom Peters
Transforming leadership, [is defined as] leadership that builds on man's need for meaning, leadership that creates institutional purpose ... he is the value-shaper, the exemplar, the maker of meanings ... he is the true artist, the true pathfinder.
Tom Peters
The common wisdom is that ... managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
Tom Peters
Regardless of age, regardless of position, regardless of the business we happen to be in, all of us need to understand the importance of branding. We are CEOs of our own companies: Me, Inc. To be in business today, our most important job is to be head marketer for the brand called You.
Tom Peters
I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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Integrity may be about little things as much or more than big ones.
Tom Peters
