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Dot the i's, cross the t's, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Forget
Phones
Never
Cross
Crosses
Details
Devil
Promptly
Answer
Dots
General
Send
Answers
Entrepreneur

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Now it is much faster and cheaper to bring thedocument to the user, rather than ask the user to come to the document or collection.
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Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
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Formula for success: Underpromise and overachieve.
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The unthinkable is thinkable. No: likely.
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Quite simply, no matter how hard you try, no matter how open you are, you'll end up surrounded by yes people. It's hard not to believe people who are repeating your own ideas. Resist the temptation.
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I am confident that for the foreseeable future (barring some catastrophic event affecting economic, energy, electrical, and communications systems), many subpopulations that use information intensively (e.g., students, academics, library patrons, white collar workers) will be using some sort of portal information appliance.
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Make an extensive table of project 'deliverables'. Label one column 'as requested'. Create another column labeled 'could be'. Make each 'could be' wild and woolly!
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I find digital content much easier and more rewarding to interact with on screen than printed on paper.
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If you're a leader, your whole reason for living is to help human beings develop - to really develop people and make work a place that's energetic and exciting and a growth opportunity, whether you're running a Housekeeping Department or Google. I mean, this is not rocket science.
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Success requires a persistent misreading of the odds.
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Power lies in the details, and the tenacious pursuit of such hidden levers can pay off enormously. While you don't want to get a reputation as a prissy worrywart, worrying about the details in private is important. You may think you are the world's greatest speaker, but if the auditorium's sound system is singing static - well, forget it.
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I would not be surprised to see interesting new forms of expression and literary genres develop as the e-book movement matures.
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A passive approach to professional growth will leave you by the wayside.
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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Have you thanked a front-line employee for carrying around a great attitude ... today?
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Lavish credit on anyone and everyone who helped you the least bit.
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We are all Michaelangelos.
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Digital ink technology holds substantial promise in terms of legibility, portability, and power consumption, but I am less confident about the communication aspect.
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The 'value added' for most any company, tiny or enormous, comes from the Quality of Experience provided.
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I am my clients. I am defined by who I do business with.
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