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Leaders' careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
Tom Peters
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Tom Peters
Age: 81
Born: 1942
Born: November 7
Businessperson
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Baltimore
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Leadership
More quotes by Tom Peters
Perception is all there is. If the customer think he's right, he's right.
Tom Peters
South Africa has all the tools to compete in the new global village - an eager workforce, ready to take on any challenge.
Tom Peters
Every collection reflects the ideas andvalues and interests of the individual or group who developed the collection.
Tom Peters
The best leaders... almost without exception and at every level, are master users of stories and symbols.
Tom Peters
Forget all the conventional 'rules' but one. There is one golden rule: Stick to topics you deeply care about and don't keep your passion buttoned inside your vest. An audience's biggest turn-on is the speaker's obvious enthusiasm. If you are lukewarm about the issue, forget it!
Tom Peters
Collections of books and other documents, either printed or electronic, are a form of congregation.
Tom Peters
The 'value added' for most any company, tiny or enormous, comes from the Quality of Experience provided.
Tom Peters
Digital ink technology holds substantial promise in terms of legibility, portability, and power consumption, but I am less confident about the communication aspect.
Tom Peters
You are who you go to lunch with! Break bread with cool and you will become more cool. Conversely: break bread with dull and well, you can figure it out.
Tom Peters
The trouble with much of the advice business gets today about the need to be more vigorously creative is that its advocates often fail to distinguish between creativity and innovation. Creativity is thinking up new things. Innovation is doing new things... The shortage is of innovators.
Tom Peters
My half-baked reading of history is that we continue to go through these waves of entrepreneurial explosion followed by merger mania and consolidation. Out of that come big sluggish companies that eventually collapse under the weight of what they've created, and are killed off by the next wave of entrepreneurs.
Tom Peters
Transforming leadership, [is defined as] leadership that builds on man's need for meaning, leadership that creates institutional purpose ... he is the value-shaper, the exemplar, the maker of meanings ... he is the true artist, the true pathfinder.
Tom Peters
The simple act of paying positive attention to people has a great deal to do with productivity.
Tom Peters
I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
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Statistically and emotionally, I believe that the way I can be of help to society is by doing what I know and what I've been good at.
Tom Peters
The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.
Tom Peters
Steve Jobs is perhaps the most competitive human being I have ever met in my life, and yet I would argue one of the most artistic human beings I have ever met in my life. You can trash the movies all you want, but they do have an artistic component. And yet brutal competition knows no peers when it comes to Hollywood.
Tom Peters
Creating in all employees the awareness that their best efforts are essential and that they will share in the rewards of the company's success.
Tom Peters
Obviously, despite hard work and heroic efforts, many dreams don't come true. But if we don't dare to dream and then throw muscle, heart, and soul into making the dream come true, then WoW Projects-and all of the emotional, intellectual, spiritual, and financial riches that they bring will surely NOT be our lot in life!
Tom Peters
Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
Tom Peters