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Leaders' careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
Tom Peters
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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Two
Critical
Plan
Leadership
Usually
Handling
Plans
Anticipate
Careers
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Events
Leaders
Leader
Determined
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They say plan it. I say do it.
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Power lies in the details, and the tenacious pursuit of such hidden levers can pay off enormously. While you don't want to get a reputation as a prissy worrywart, worrying about the details in private is important. You may think you are the world's greatest speaker, but if the auditorium's sound system is singing static - well, forget it.
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When it comes to e-book playback devices and software, I have always thought that the emphasis on ergonomic concerns as a tipping point for the end-user population was misplaced.
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Take someone NEW AND WEIRD to lunch today
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I don't want the 35-year-olds in my audience to think of me as as 'pops' giving the kind of advice that only 65-year-olds can understand.
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We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments.
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Reward excellent failures. Punish mediocre successes.
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I find digital content much easier and more rewarding to interact with on screen than printed on paper.
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Remember: You are the only human being in the world who can help this particular customer at this particular moment in time.
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Swipe from the best, then adapt.
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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
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A while back, I came across a line attributed to IBM founder Thomas Watson. If you want to achieve excellence, he said, you can get there today. As of this second, quit doing less-than-excellent work.
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There are few things that will take you further in life, than your ability to make a good presentation.
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