Quote

Make an extensive table of project 'deliverables'. Label one column 'as requested'. Create another column labeled 'could be'. Make each 'could be' wild and woolly!

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Impact
Columns
Projects
Scope
Create
Label
Another
Labels
Woolly
Make
Project
Requested
Table
Labeled
Tables
Column
Wild
Extensive

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Business is about people. It's about passion. It's about bold ideas, bold small ideas or bold large ideas.
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A little (or more) boat burning would do many enterprises a world of good.
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Dot the i's, cross the t's, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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Who comes first? Don't be silly, says King Hal it's employees. That is - and this dear Watson, is elementary - if you genuinely want to put customers first, you must put employees more first.
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The thing that keeps a business ahead of the competition is excellence in execution.
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If you're a leader, your whole reason for living is to help human beings develop - to really develop people and make work a place that's energetic and exciting and a growth opportunity, whether you're running a Housekeeping Department or Google. I mean, this is not rocket science.
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Hire attitude train skills.
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Don't settle for less than is possible.
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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The common wisdom is that ... managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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The principal reason, invariably, most successful giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their failure to re-tool in anything like a fundamental way. In fact, the worse things get, typically, the more they dig in their heels and defend yesterday's turf.
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There is no such thing as an insignificant improvement.
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Give a lot, expect a lot, and if you don't get it, prune.
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I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
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Forget loyalty. Or at least loyalty to one's corporation. Try loyalty to your Rolodex-your network-instead.
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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Regardless of age, regardless of position, regardless of the business we happen to be in, all of us need to understand the importance of branding. We are CEOs of our own companies: Me, Inc. To be in business today, our most important job is to be head marketer for the brand called You.
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I don't know what it means to manage the human imagination, but I do know that imagination is the main source of value in the new economy. And I know we'd better figure out the answer to my question-quick.
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Stellar teams are invariably made up of quirky individuals who typically rub each other raw, but they figure out - with the spiritual help of a gifted leader - how to be their peculiar selves and how to win championships as a team...at the same time.
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