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Lavish credit on anyone and everyone who helped you the least bit.
Tom Peters
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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Anyone
Everyone
Lavish
Helped
Recognition
Rewards
Credit
Bits
Least
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If not excellence, what? If not excellence now, when?
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As far as I'm concerned, the first business leader who was able to establish a cult of personality around his tenure was Lee Iacocca.
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The common wisdom is that ... managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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The winners stun us not by their cleverness, but by the fact that every tiny aspect of the business is just a touch better than the norm.
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Because nearly all digital libraries are tied to bricks-and-mortar institutions, the funding base tends to be quite localized.
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Celebrate what you want to see more of.
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Excellent firms don't believe in excellence - only in constant improvement and constant change.
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It's relatively simple. If we're not getting more, better, faster than they are getting more, better, faster, then we're getting less, no better or more worse.
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The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
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Statistically and emotionally, I believe that the way I can be of help to society is by doing what I know and what I've been good at.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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Perception is all there is. If the customer think he's right, he's right.
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If I read a book that cost me $20 and I get one good idea, I've gotten one of the greatest bargains of all time.
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Don't settle for less than is possible.
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Design is so critical it should be on the agenda of every meeting in every single department.
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Regardless of age, regardless of position, regardless of the business we happen to be in, all of us need to understand the importance of branding. We are CEOs of our own companies: Me, Inc. To be in business today, our most important job is to be head marketer for the brand called You.
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A vibrant, rich, growing corpus of public-domain books is a vital public good - similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
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The 'value added' for most any company, tiny or enormous, comes from the Quality of Experience provided.
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