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Lavish credit on anyone and everyone who helped you the least bit.

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Rewards
Credit
Bits
Least
Anyone
Everyone
Lavish
Helped
Recognition

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Have you thanked a front-line employee for carrying around a great attitude ... today?
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I am my clients. I am defined by who I do business with.
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A little (or more) boat burning would do many enterprises a world of good.
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Formula for success: Underpromise and overachieve.
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The 'value added' for most any company, tiny or enormous, comes from the Quality of Experience provided.
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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A while back, I came across a line attributed to IBM founder Thomas Watson. If you want to achieve excellence, he said, you can get there today. As of this second, quit doing less-than-excellent work.
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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Now it is much faster and cheaper to bring thedocument to the user, rather than ask the user to come to the document or collection.
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MP3 players and flash memory devices are good for data storage and playback of music and digital talking books, but they offer little or nothing in the way of visual presentation of information and communication.
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You can't think your way out of a box you've got to act.
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OLD: Be No.1 or No.2 in Your Market. NEW: Find a Niche, Create Something New.
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Give a lot, expect a lot, and if you don't get it, prune.
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Execution Excellence! (Show up on time! Leave last!)
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A passive approach to professional growth will leave you by the wayside.
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Forget loyalty. Or at least loyalty to one's corporation. Try loyalty to your Rolodex-your network-instead.
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I don't know what it means to manage the human imagination, but I do know that imagination is the main source of value in the new economy. And I know we'd better figure out the answer to my question-quick.
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The populations of most cities around the world continue to grow. The reasonspeople congregate in cities are various and complex, and the dawn of the digital age has not put much of adamper on the human urge to congregate.
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Success requires a persistent misreading of the odds.
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Who comes first? Don't be silly, says King Hal it's employees. That is - and this dear Watson, is elementary - if you genuinely want to put customers first, you must put employees more first.
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