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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
Tom Peters
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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Mean
Willingness
Things
Motivation
Confidence
Failing
Cutting
Decisively
Motivational
Ventures
Start
Paralysis
Means
Venture
More quotes by Tom Peters
Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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As far as I'm concerned, the first business leader who was able to establish a cult of personality around his tenure was Lee Iacocca.
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The winners stun us not by their cleverness, but by the fact that every tiny aspect of the business is just a touch better than the norm.
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Develop a respect and reverence for the principle of variation: the idea that the message ain't in the mean, the mode or the median - it's in the differences that occur throughout a population.
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A little (or more) boat burning would do many enterprises a world of good.
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My half-baked reading of history is that we continue to go through these waves of entrepreneurial explosion followed by merger mania and consolidation. Out of that come big sluggish companies that eventually collapse under the weight of what they've created, and are killed off by the next wave of entrepreneurs.
Tom Peters
Passion. The life of an entrepreneur is occasionally exhilarating, and almost always exhausting. Only unbridled passion for the concept is likely to see you through the 17-hour days (month after month) and the painful mistakes that are part and parcel of the start-up process.
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Who, precisely, are your Dreamers? Are their Dreams in Technicolor? Do you allow their most Outrageous Dreams to be seen in public?
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If no one is pissed-off with you then you are dead but just haven't figured it out yet.
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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The selfish leader will attempt to lead others for their own gain and for the detriment of others.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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Success requires a persistent misreading of the odds.
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
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The unthinkable is thinkable. No: likely.
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It's relatively simple. If we're not getting more, better, faster than they are getting more, better, faster, then we're getting less, no better or more worse.
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The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.
Tom Peters
The principal reason, invariably, most successful giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their failure to re-tool in anything like a fundamental way. In fact, the worse things get, typically, the more they dig in their heels and defend yesterday's turf.
Tom Peters
When it comes to e-book playback devices and software, I have always thought that the emphasis on ergonomic concerns as a tipping point for the end-user population was misplaced.
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