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Quality involves living the message of the possibility of perfection and infinite improvement, living it day in and day out, decade by decade.

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Perfection
Infinite
Decade
Possibility
Involves
Quality
Improvement
Living
Excellence
Decades
Message
Messages

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An era similar to the one in which the black rotary phone dominated its product category may not recur anytime soon.
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As far as I'm concerned, the first business leader who was able to establish a cult of personality around his tenure was Lee Iacocca.
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The company's most urgent task is to learn to welcome, beg for, demand - innovation from everyone.
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Excellent firms don't believe in excellence - only in constant improvement and constant change.
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He who makes the quickest, coolest prototypes reigns!
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My half-baked reading of history is that we continue to go through these waves of entrepreneurial explosion followed by merger mania and consolidation. Out of that come big sluggish companies that eventually collapse under the weight of what they've created, and are killed off by the next wave of entrepreneurs.
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Who comes first? Don't be silly, says King Hal it's employees. That is - and this dear Watson, is elementary - if you genuinely want to put customers first, you must put employees more first.
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You have to stand out if you want to move up.
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It doesn't matter what product or service you're offering there is unlimited ability to improve the quality of anything.
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I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you've got two kids, to start a coffee shop.
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The thing that keeps a business ahead of the competition is excellence in execution.
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Only pissed-off people change the world.
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Forget loyalty. Or at least loyalty to one's corporation. Try loyalty to your Rolodex-your network-instead.
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Obviously, despite hard work and heroic efforts, many dreams don't come true. But if we don't dare to dream and then throw muscle, heart, and soul into making the dream come true, then WoW Projects-and all of the emotional, intellectual, spiritual, and financial riches that they bring will surely NOT be our lot in life!
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Who, precisely, are your Dreamers? Are their Dreams in Technicolor? Do you allow their most Outrageous Dreams to be seen in public?
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Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
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Swipe from the best, then adapt.
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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I would not be surprised to see interesting new forms of expression and literary genres develop as the e-book movement matures.
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Winston Churchill said that appetite was the most important thing about education. Leadership guru Warren Bennis says he wants to be remembered as 'curious to the end.' David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity 'about every subject under the sun.'
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