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In today's economy there are no experts, no 'best and brightest' with all the answers. It's up to each one of us. The only way to screw up is to not try anything.
Tom Peters
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Tom Peters
Age: 81
Born: 1942
Born: November 7
Businessperson
Economist
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Baltimore
Maryland
Economy
Today
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More quotes by Tom Peters
Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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Are you placing enough interesting, freakish, long shot, weirdo bets?
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Don't let the vision be shot through with holes, but be damn sure some of your best and brightest are shooting at it -- with bazookas as well as sniper's rifles.
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What gets measured gets done.
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Design is so critical it should be on the agenda of every meeting in every single department.
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Regardless of age, regardless of position, regardless of the business we happen to be in, all of us need to understand the importance of branding. We are CEOs of our own companies: Me, Inc. To be in business today, our most important job is to be head marketer for the brand called You.
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If the other guy is getting better, then you'd better be getting better faster than the other guy is getting better... or you're getting worse.
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I think it's wonderful to save the world, but you need to be part of the world, too.
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For me, reading is reading.
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Forget loyalty. Or at least loyalty to one's corporation. Try loyalty to your Rolodex-your network-instead.
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Remember: You are the only human being in the world who can help this particular customer at this particular moment in time.
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Dot the i's, cross the t's, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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The company's most urgent task is to learn to welcome, beg for, demand - innovation from everyone.
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Who comes first? Don't be silly, says King Hal it's employees. That is - and this dear Watson, is elementary - if you genuinely want to put customers first, you must put employees more first.
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Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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It's relatively simple. If we're not getting more, better, faster than they are getting more, better, faster, then we're getting less, no better or more worse.
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Progress is mostly the product of rogues.
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