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It's relatively simple. If we're not getting more, better, faster than they are getting more, better, faster, then we're getting less, no better or more worse.

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Getting
Simple
Less
Better
Relatively
Educational
Faster
Worse

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Reward excellent failures. Punish mediocre successes.
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When you choose a managerial path, you are choosing to devote your life to people. Period.
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As far as I'm concerned, the first business leader who was able to establish a cult of personality around his tenure was Lee Iacocca.
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The thing that keeps a business ahead of the competition is excellence in execution.
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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Develop a respect and reverence for the principle of variation: the idea that the message ain't in the mean, the mode or the median - it's in the differences that occur throughout a population.
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You can't think your way out of a box you've got to act.
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If the other guy is getting better, then you'd better be getting better faster than the other guy is getting better... or you're getting worse.
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Screw-ups are the mark of excellence.
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South Africa has all the tools to compete in the new global village - an eager workforce, ready to take on any challenge.
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One size NEVER fits all. One size fits one. Period
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I am confident that for the foreseeable future (barring some catastrophic event affecting economic, energy, electrical, and communications systems), many subpopulations that use information intensively (e.g., students, academics, library patrons, white collar workers) will be using some sort of portal information appliance.
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I am my clients. I am defined by who I do business with.
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What gets measured gets done.
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All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
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The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
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I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
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Design is so critical it should be on the agenda of every meeting in every single department.
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