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It's relatively simple. If we're not getting more, better, faster than they are getting more, better, faster, then we're getting less, no better or more worse.

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Faster
Worse
Getting
Simple
Less
Better
Relatively
Educational

More quotes by Tom Peters

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Who comes first? Don't be silly, says King Hal it's employees. That is - and this dear Watson, is elementary - if you genuinely want to put customers first, you must put employees more first.
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Now that gigabytes of accessible, malleable information can be carried in one's pocket, we probably will start to see some widespread shifts and trends in how and where people interact with digital documents.
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Send 10-TEN!!-people flowers. Today. As Thank yous for good things small-or even large-done in the last two weeks.
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There is no such thing as an insignificant improvement.
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Remember: You are the only human being in the world who can help this particular customer at this particular moment in time.
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You can't live life without an eraser.
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He who makes the quickest, coolest prototypes reigns!
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Forget loyalty. Or at least loyalty to one's corporation. Try loyalty to your Rolodex-your network-instead.
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What gets measured gets done.
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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If no one is pissed-off with you then you are dead but just haven't figured it out yet.
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To grasp organizational life as it is, read novels (!) .... It is my fervent belief that we will never design rational processes that overcome such irregularities-don't bother telling that to a consultant. Hence, we should embrace the real, nonrational, nonlinear world with vigor and glee-and develop enterprise and career strategies accordingl
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Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
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A little (or more) boat burning would do many enterprises a world of good.
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Power lies in the details, and the tenacious pursuit of such hidden levers can pay off enormously. While you don't want to get a reputation as a prissy worrywart, worrying about the details in private is important. You may think you are the world's greatest speaker, but if the auditorium's sound system is singing static - well, forget it.
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Creating in all employees the awareness that their best efforts are essential and that they will share in the rewards of the company's success.
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OLD: Be No.1 or No.2 in Your Market. NEW: Find a Niche, Create Something New.
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The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.
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It doesn't matter what product or service you're offering there is unlimited ability to improve the quality of anything.
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Perception is all there is. If the customer think he's right, he's right.
Tom Peters