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Develop a respect and reverence for the principle of variation: the idea that the message ain't in the mean, the mode or the median - it's in the differences that occur throughout a population.
Tom Peters
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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
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Baltimore
Maryland
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Variation
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More quotes by Tom Peters
A little (or more) boat burning would do many enterprises a world of good.
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I'm fundamentally not interested in the Fortune 500 companies - in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
Tom Peters
An ability to embrace new ideas, routinely challenge old ones, and live with paradox will be the effective leader's premier trait.
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Change is not so much about being the first one to embrace a new idea, but being the first to forget an old one
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When you choose a managerial path, you are choosing to devote your life to people. Period.
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The principal reason, invariably, most successful giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their failure to re-tool in anything like a fundamental way. In fact, the worse things get, typically, the more they dig in their heels and defend yesterday's turf.
Tom Peters
I am my clients. I am defined by who I do business with.
Tom Peters
My half-baked reading of history is that we continue to go through these waves of entrepreneurial explosion followed by merger mania and consolidation. Out of that come big sluggish companies that eventually collapse under the weight of what they've created, and are killed off by the next wave of entrepreneurs.
Tom Peters
Leaders do stuff that matters.
Tom Peters
Inspiring visions rarely (I'm tempted to say never) include numbers.
Tom Peters
And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you're consistent, you're vulnerable to attack. Yes, it's a paradox. Now deal with it!
Tom Peters
The unthinkable is thinkable. No: likely.
Tom Peters
The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
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You can't think your way out of a box you've got to act.
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Transforming leadership, [is defined as] leadership that builds on man's need for meaning, leadership that creates institutional purpose ... he is the value-shaper, the exemplar, the maker of meanings ... he is the true artist, the true pathfinder.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
Tom Peters
Companies have got to learn to eat change for breakfast.
Tom Peters
The whole secret to our success is being able to con ourselves into believing that we're going to change the world because statistically we are unlikely to do it.
Tom Peters
It's relatively simple. If we're not getting more, better, faster than they are getting more, better, faster, then we're getting less, no better or more worse.
Tom Peters
Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does. Having tried this for several months, however, I can report from the trenches that, for me, immersive listening is as intellectually challenging, stimulating, and rewarding as immersive reading.
Tom Peters
