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Hire for attitude. Train for skill... More

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Attitude
Hire
Skill
Train
Skills

More quotes by Tom Peters

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What you decide not to do is probably more important that what you decide to do.
Tom Peters
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The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we' they think 'team'.
Tom Peters
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Organizations exist to serve. Period. Leaders live to serve. Period.
Tom Peters
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
Tom Peters
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OLD: Be No.1 or No.2 in Your Market. NEW: Find a Niche, Create Something New.
Tom Peters
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Design is so critical it should be on the agenda of every meeting in every single department.
Tom Peters
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Who comes first? Don't be silly, says King Hal it's employees. That is - and this dear Watson, is elementary - if you genuinely want to put customers first, you must put employees more first.
Tom Peters
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To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
Tom Peters
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MP3 players and flash memory devices are good for data storage and playback of music and digital talking books, but they offer little or nothing in the way of visual presentation of information and communication.
Tom Peters
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There are few things that will take you further in life, than your ability to make a good presentation.
Tom Peters
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Now it is much faster and cheaper to bring thedocument to the user, rather than ask the user to come to the document or collection.
Tom Peters
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The world has not just turned upside down. It is turning in every which way at an accelerating pace.
Tom Peters
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Hire attitude train skills.
Tom Peters
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Books were rare,expensive, time-consuming to create and copy, and difficult to transport. That is why collections ofprint-based books developed around centers of religious belief, learning, and wealth. It was cheaper andeasier for people to come to the collection than for the collection, or parts of the collection, to go to thepeople.
Tom Peters
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Only pissed-off people change the world.
Tom Peters
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
Tom Peters
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Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does. Having tried this for several months, however, I can report from the trenches that, for me, immersive listening is as intellectually challenging, stimulating, and rewarding as immersive reading.
Tom Peters
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Dot the i's, cross the t's, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
Tom Peters
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
Tom Peters
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Collections of books and other documents, either printed or electronic, are a form of congregation.
Tom Peters