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Formula for success: Underpromise and overachieve.

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Formula
Formulas
Success
Business

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Only pissed-off people change the world.
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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Send 10-TEN!!-people flowers. Today. As Thank yous for good things small-or even large-done in the last two weeks.
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You can't think your way out of a box you've got to act.
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If, as I anticipate, a wide array of personal, portable information/communication devices becomes increasingly important and widespread for information-intensive users, it will be a major challenge for libraries to adapt their content and services to such a diverse technological environment.
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One size NEVER fits all. One size fits one. Period
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Have you thanked a front-line employee for carrying around a great attitude ... today?
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The selfish leader will attempt to lead others for their own gain and for the detriment of others.
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Change is not so much about being the first one to embrace a new idea, but being the first to forget an old one
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Had Twitter been invented earlier, my books would have been shorter.
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The trouble with much of the advice business gets today about the need to be more vigorously creative is that its advocates often fail to distinguish between creativity and innovation. Creativity is thinking up new things. Innovation is doing new things... The shortage is of innovators.
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Forget loyalty. Or at least loyalty to one's corporation. Try loyalty to your Rolodex-your network-instead.
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A passive approach to professional growth will leave you by the wayside.
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Design is so critical it should be on the agenda of every meeting in every single department.
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Reward excellent failures. Punish mediocre successes.
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Effective listening is a professional achievement-achieved only through hard work.
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South Africa has all the tools to compete in the new global village - an eager workforce, ready to take on any challenge.
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Digital content and electronic networks have changed the basic environmental conditionsin which documents are created, distributed, and used.
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The 'value added' for most any company, tiny or enormous, comes from the Quality of Experience provided.
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Excellent firms don't believe in excellence - only in constant improvement and constant change.
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