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For the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, it's office automation using computer technology: enterprise-resource-planning systems, groupware, intranets, extranets, expert systems, the Web, and e-commerce.

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Office
Driving
Expert
Behinds
Machines
Factories
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Workers
Commerce
Automation
Technology
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More quotes by Tom Peters

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I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you've got two kids, to start a coffee shop.
Tom Peters
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If no one is pissed-off with you then you are dead but just haven't figured it out yet.
Tom Peters
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My half-baked reading of history is that we continue to go through these waves of entrepreneurial explosion followed by merger mania and consolidation. Out of that come big sluggish companies that eventually collapse under the weight of what they've created, and are killed off by the next wave of entrepreneurs.
Tom Peters
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A while back, I came across a line attributed to IBM founder Thomas Watson. If you want to achieve excellence, he said, you can get there today. As of this second, quit doing less-than-excellent work.
Tom Peters
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If your company has a clean-desk policy, the company is nuts and you're nuts to stay there.
Tom Peters
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Digital ink technology holds substantial promise in terms of legibility, portability, and power consumption, but I am less confident about the communication aspect.
Tom Peters
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When it comes to e-book playback devices and software, I have always thought that the emphasis on ergonomic concerns as a tipping point for the end-user population was misplaced.
Tom Peters
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The company's most urgent task is to learn to welcome, beg for, demand - innovation from everyone.
Tom Peters
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A little (or more) boat burning would do many enterprises a world of good.
Tom Peters
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To sell is above all to master the art and science of listening.
Tom Peters
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It doesn't matter what product or service you're offering there is unlimited ability to improve the quality of anything.
Tom Peters
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I don't know what it means to manage the human imagination, but I do know that imagination is the main source of value in the new economy. And I know we'd better figure out the answer to my question-quick.
Tom Peters
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It's relatively simple. If we're not getting more, better, faster than they are getting more, better, faster, then we're getting less, no better or more worse.
Tom Peters
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Companies have got to learn to eat change for breakfast.
Tom Peters
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Celebrate what you want to see more of.
Tom Peters
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If, as I anticipate, a wide array of personal, portable information/communication devices becomes increasingly important and widespread for information-intensive users, it will be a major challenge for libraries to adapt their content and services to such a diverse technological environment.
Tom Peters
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The simple act of paying positive attention to people has a great deal to do with productivity.
Tom Peters
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
Tom Peters
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Statistically and emotionally, I believe that the way I can be of help to society is by doing what I know and what I've been good at.
Tom Peters
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Digital content and electronic networks have changed the basic environmental conditionsin which documents are created, distributed, and used.
Tom Peters