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The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
Tom Peters
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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Reaching
Workers
Finally
Cubicles
Blue
Collar
Revolution
Collars
Office
Offices
White
Workplace
Lives
Transformed
More quotes by Tom Peters
Community organizing is all about building grassroots support. It's about identifying the people around you with whom you can create a common, passionate cause. And it's about ignoring the conventional wisdom of company politics and instead playing the game by very different rules.
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Digital content and electronic networks have changed the basic environmental conditionsin which documents are created, distributed, and used.
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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Change is not so much about being the first one to embrace a new idea, but being the first to forget an old one
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Who comes first? Don't be silly, says King Hal it's employees. That is - and this dear Watson, is elementary - if you genuinely want to put customers first, you must put employees more first.
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The 'value added' for most any company, tiny or enormous, comes from the Quality of Experience provided.
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You have to stand out if you want to move up.
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Collections of books and other documents, either printed or electronic, are a form of congregation.
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Are you placing enough interesting, freakish, long shot, weirdo bets?
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My half-baked reading of history is that we continue to go through these waves of entrepreneurial explosion followed by merger mania and consolidation. Out of that come big sluggish companies that eventually collapse under the weight of what they've created, and are killed off by the next wave of entrepreneurs.
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To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
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If timing ain't everything, it's damn close
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does. Having tried this for several months, however, I can report from the trenches that, for me, immersive listening is as intellectually challenging, stimulating, and rewarding as immersive reading.
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An ability to embrace new ideas, routinely challenge old ones, and live with paradox will be the effective leader's premier trait.
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People of all demographic categories and geographic regions will access a good digital library.
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There is no such thing as an insignificant improvement.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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