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The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
Tom Peters
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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Reaching
Workers
Cubicles
Finally
Collar
Blue
Collars
Revolution
Offices
Office
Workplace
White
Lives
Transformed
More quotes by Tom Peters
Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does. Having tried this for several months, however, I can report from the trenches that, for me, immersive listening is as intellectually challenging, stimulating, and rewarding as immersive reading.
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The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.
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Take someone NEW AND WEIRD to lunch today
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A while back, I came across a line attributed to IBM founder Thomas Watson. If you want to achieve excellence, he said, you can get there today. As of this second, quit doing less-than-excellent work.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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Who comes first? Don't be silly, says King Hal it's employees. That is - and this dear Watson, is elementary - if you genuinely want to put customers first, you must put employees more first.
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Hire attitude train skills.
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For the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, it's office automation using computer technology: enterprise-resource-planning systems, groupware, intranets, extranets, expert systems, the Web, and e-commerce.
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Develop a respect and reverence for the principle of variation: the idea that the message ain't in the mean, the mode or the median - it's in the differences that occur throughout a population.
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If your company has a clean-desk policy, the company is nuts and you're nuts to stay there.
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Portability of lots of information should not be underestimated.
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MP3 players and flash memory devices are good for data storage and playback of music and digital talking books, but they offer little or nothing in the way of visual presentation of information and communication.
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I am my clients. I am defined by who I do business with.
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I think it's wonderful to save the world, but you need to be part of the world, too.
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What gets measured gets done.
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The best leaders... almost without exception and at every level, are master users of stories and symbols.
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Now it is much faster and cheaper to bring thedocument to the user, rather than ask the user to come to the document or collection.
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The simple act of paying positive attention to people has a great deal to do with productivity.
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All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
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The company's most urgent task is to learn to welcome, beg for, demand - innovation from everyone.
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