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The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.

Tom Peters

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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Work
Obsessively
Way
Consummate
Pros
Athletes
Craft
Crafts
Athlete
Approach

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Public Speaking is a skill that can be studied, polished, perfected. Not only can you get good at it, you can get damn good at it and it makes a heck of a difference.
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And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you're consistent, you're vulnerable to attack. Yes, it's a paradox. Now deal with it!
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I would not be surprised to see interesting new forms of expression and literary genres develop as the e-book movement matures.
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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Inspiring visions rarely (I'm tempted to say never) include numbers.
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Hire for attitude. Train for skill... More
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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Effective listening is a professional achievement-achieved only through hard work.
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You are who you go to lunch with! Break bread with cool and you will become more cool. Conversely: break bread with dull and well, you can figure it out.
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Perception is all there is. If the customer think he's right, he's right.
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Because nearly all digital libraries are tied to bricks-and-mortar institutions, the funding base tends to be quite localized.
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I'm about as far from being a flag-waver - you won't find any American flag pins in my drawer - as someone can be.
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Now that gigabytes of accessible, malleable information can be carried in one's pocket, we probably will start to see some widespread shifts and trends in how and where people interact with digital documents.
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Develop a respect and reverence for the principle of variation: the idea that the message ain't in the mean, the mode or the median - it's in the differences that occur throughout a population.
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Give a lot, expect a lot, and if you don't get it, prune.
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The drive for control, or the perception thereof, is truly the strongest force in human nature.
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Obviously, despite hard work and heroic efforts, many dreams don't come true. But if we don't dare to dream and then throw muscle, heart, and soul into making the dream come true, then WoW Projects-and all of the emotional, intellectual, spiritual, and financial riches that they bring will surely NOT be our lot in life!
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The simple act of paying positive attention to people has a great deal to do with productivity.
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A little (or more) boat burning would do many enterprises a world of good.
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I found myself declaiming, full flower, for an hour on the utmost importance and urgency of Blogging, telling him in no uncertain terms that, especially in a high-end niche business, Blogging is the premier way to have intimate conversations with his Clients. Funny thing, I believe it!
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