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The best leaders... almost without exception and at every level, are master users of stories and symbols.

Tom Peters

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Tom Peters
Age: 81
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Level
Levels
Leader
Users
Almost
Exception
Stories
Symbols
Best
Leaders
Without
Master
Every
Masters

More quotes by Tom Peters

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Reward excellent failures. Punish mediocre successes.
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You can't think your way out of a box you've got to act.
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OPPORTUNITY is not knocking. It is pounding on your door.
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What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
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Inspiring visions rarely (I'm tempted to say never) include numbers.
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It's relatively simple. If we're not getting more, better, faster than they are getting more, better, faster, then we're getting less, no better or more worse.
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Only pissed-off people change the world.
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For the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, it's office automation using computer technology: enterprise-resource-planning systems, groupware, intranets, extranets, expert systems, the Web, and e-commerce.
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Digital ink technology holds substantial promise in terms of legibility, portability, and power consumption, but I am less confident about the communication aspect.
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There's nobody in the world that wouldn't change places with the Americans. The economy is phenomenally large, the entrepreneurial class is very alive and very well, the universities, despite budget problems, still turn out something like 90 percent of the refereed academic and technical articles in the world. There's a lot on everybody's agenda.
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Lists simplify, clarify, edify.
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We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
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The populations of most cities around the world continue to grow. The reasonspeople congregate in cities are various and complex, and the dawn of the digital age has not put much of adamper on the human urge to congregate.
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Now it is much faster and cheaper to bring thedocument to the user, rather than ask the user to come to the document or collection.
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Community organizing is all about building grassroots support. It's about identifying the people around you with whom you can create a common, passionate cause. And it's about ignoring the conventional wisdom of company politics and instead playing the game by very different rules.
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If your company has a clean-desk policy, the company is nuts and you're nuts to stay there.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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Excellent firms don't believe in excellence - only in constant improvement and constant change.
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The unthinkable is thinkable. No: likely.
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Digital content and electronic networks have changed the basic environmental conditionsin which documents are created, distributed, and used.
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