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If your company has a clean-desk policy, the company is nuts and you're nuts to stay there.
Tom Peters
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Tom Peters
Age: 82
Born: 1942
Born: November 7
Businessperson
Economist
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Baltimore
Maryland
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Desk
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We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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Think about the market, think about the design, and think about who is going to design for that market. Hit the mark.
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To sell is above all to master the art and science of listening.
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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There are few things that will take you further in life, than your ability to make a good presentation.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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Hire attitude train skills.
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The company's most urgent task is to learn to welcome, beg for, demand - innovation from everyone.
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Good managers have a bias for action.
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It's relatively simple. If we're not getting more, better, faster than they are getting more, better, faster, then we're getting less, no better or more worse.
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To grasp organizational life as it is, read novels (!) .... It is my fervent belief that we will never design rational processes that overcome such irregularities-don't bother telling that to a consultant. Hence, we should embrace the real, nonrational, nonlinear world with vigor and glee-and develop enterprise and career strategies accordingl
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OLD: Be No.1 or No.2 in Your Market. NEW: Find a Niche, Create Something New.
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Don't let the vision be shot through with holes, but be damn sure some of your best and brightest are shooting at it -- with bazookas as well as sniper's rifles.
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Steve Jobs is perhaps the most competitive human being I have ever met in my life, and yet I would argue one of the most artistic human beings I have ever met in my life. You can trash the movies all you want, but they do have an artistic component. And yet brutal competition knows no peers when it comes to Hollywood.
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
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Dot the i's, cross the t's, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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