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Give a lot, expect a lot, and if you don't get it, prune.

Tom Peters

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Tom Peters
Age: 81
Born: 1942
Born: November 7
Businessperson
Economist
Writer
Baltimore
Maryland
Expect
Give
Giving
Prune
Prunes

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Lists simplify, clarify, edify.
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Dot the i's, cross the t's, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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The company's most urgent task is to learn to welcome, beg for, demand - innovation from everyone.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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Collections of books and other documents, either printed or electronic, are a form of congregation.
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When you choose a managerial path, you are choosing to devote your life to people. Period.
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Formula for success: Underpromise and overachieve.
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Change is not so much about being the first one to embrace a new idea, but being the first to forget an old one
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An ability to embrace new ideas, routinely challenge old ones, and live with paradox will be the effective leader's premier trait.
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You can't live life without an eraser.
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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Creating in all employees the awareness that their best efforts are essential and that they will share in the rewards of the company's success.
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They say plan it. I say do it.
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I am my clients. I am defined by who I do business with.
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And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you're consistent, you're vulnerable to attack. Yes, it's a paradox. Now deal with it!
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Statistically and emotionally, I believe that the way I can be of help to society is by doing what I know and what I've been good at.
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Design is so critical it should be on the agenda of every meeting in every single department.
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Have you thanked a front-line employee for carrying around a great attitude ... today?
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If silly things were not done, intelligent things would never happen.
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There is no such thing as an insignificant improvement.
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